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Have a question or need assistance? Reach out to us through any of the channels below.
SMART TOUR AND TRAVEL LLC
447, Broadway 2nd Fl 413
New York, NY 10013
United States
EIN: 37-2056578Fill out the form below and we'll get back to you as soon as possible.
Find quick answers to common questions before reaching out.
You can change or cancel your booking by logging into your account and navigating to My Trips. Select the booking you want to modify and follow the on-screen instructions.
E-tickets are sent immediately after your booking is confirmed. You can also download your e-ticket from the My Trips section of your account.
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and bank transfers. All payments are processed securely through our encrypted payment system.
Our cancellation policy varies depending on the airline and fare type. Generally, cancellations made within 24 hours of booking are eligible for a full refund. Please refer to your booking confirmation for specific terms.
Yes, we offer special rates for group bookings of 10 or more passengers. Contact our group booking specialists for personalized assistance and competitive quotes.
If your flight is cancelled, our team will contact you immediately to assist with rebooking options or refund procedures. We work directly with airlines to ensure minimal disruption to your travel plans.