Cancellation Policy

General Cancellation Policy

Our cancellation policy is designed to be fair and transparent while adhering to airline regulations and industry standards. Please note that specific terms may vary depending on the airline, fare type, and booking conditions.

Cancellation Timeframes

Note: Processing fees vary based on booking type and timing. Contact our support team for specific details about your booking.

Refund Process

• Refunds are processed according to the original payment method
• Processing time: 7-14 business days
• Bank processing time may vary
• Credit card refunds may take 1-2 billing cycles

Non-Refundable Tickets

For non-refundable tickets:

• No refund will be issued
• Airline credit may be available (subject to airline policy)
• Name changes are generally not permitted
• Travel insurance is recommended

Special Circumstances

Medical Emergencies

In case of medical emergencies, please provide:

• Medical certificate from a licensed physician
• Documentation of emergency situation
• Request for special consideration

Death of Passenger or Family Member

Required documentation:

• Death certificate
• Proof of relationship
• Written request for cancellation

Flight Changes

For flight changes and modifications:

• Change fees apply as per airline policy
• Fare difference may be charged
• Changes must be made before scheduled departure
• Subject to availability

How to Cancel

To cancel your booking, please:

1. Contact our customer service team
2. Provide booking reference number
3. Specify reason for cancellation
4. Submit any required documentation

Travel Insurance

We strongly recommend purchasing travel insurance to protect against:

• Trip cancellation
• Medical emergencies
• Flight delays
• Lost baggage